1 reviews | Active since Apr 2020
****med by Old Mutual
I am an Old Mutual customer for than a decade, I recently requested that my kids be added on my funeral policy, an Old Mutual rep who was placed at Dr George Mukhari hospital known as Metja decided to open a new policy for each of the kids (4 of them) instead of adding them on my existing policy, this means that i have to pay extra money, immediately when i realised that she opened a new policy instead of adding to them to the existing one, I alerted her, she promised to cancel the policy, it is more than a year now since this happened and as i speak money is still being taken out of my persal for the policy i do not need. I have proof of the community with her . All i want is my money that i have been ****med back.
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
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Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
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Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Please note that our team has sent you feedback via email and we are currently waiting for your reply.
Regards
Old Mutual Complaints Management
Please note that our team has sent you feedback via email and we are currently waiting for your reply.
Regards
Old Mutual Complaints Management
