Maybe Old Mutual needs to go on Pension
Maybe Old Mutual needs to go on Pension
After 27 calls this morning and confused call taker 1 who forwards my call to an automated system to confused call taker 2 who sounds like he just got out of bed to lines been drooped to basically no assistance from Old Mutual. All I want to do is to change my information so that I can create a online profile
Kind regards
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Old Mutual's replyOfficial
02 Nov 2020, 12:03Dear Johan W
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Brent Sellidon
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply02 Nov 2020, 12:03
Official
Dear Johan W
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Brent Sellidon
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Brent Sellidon
Complaints Management