TI
TASNEEM I
1 reviews | Active since Dec 2012
11 Apr 2023, 15:28
Max investment
Once again their service is bad to say the least. On the 1 April i requested a with draw some funds. Today on the 5th day they tell me I must email a document which they have never asked in the past. What is going on with this Company. Do they not have any customer service training. Now it looks like I wont get my money in by Thursday which is the 7th day
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Replies (6)TI
TASNEEM I's updateReviewer Update
11 Apr 2023, 15:33 Once again Oldmutual service is bad to say the least. On the 1 April i requested a with draw some funds. Today on the 5th day they tell me I must email a document which they have never asked in the past. What is going on with this Company. Do they not have any customer service training. Now it looks like I wont get my money in by Thursday which is the 7th day
TI
TASNEEM I's update11 Apr 2023, 15:33
Reviewer Update
Once again Oldmutual service is bad to say the least. On the 1 April i requested a with draw some funds. Today on the 5th day they tell me I must email a document which they have never asked in the past. What is going on with this Company. Do they not have any customer service training. Now it looks like I wont get my money in by Thursday which is the 7th day
TI
TASNEEM I's updateReviewer Update
11 Apr 2023, 15:43I have been on the phone for more than 30minutes. For 20 min now I am on hold. Really , is this the way forward. I cant keep getting such bad service
TI
TASNEEM I's update11 Apr 2023, 15:43
Reviewer Update
I have been on the phone for more than 30minutes. For 20 min now I am on hold. Really , is this the way forward. I cant keep getting such bad service
TI
TASNEEM I's updateReviewer Update
11 Apr 2023, 15:49And he just DRop the line. So you see OLD MUTUAL SERVICE IS SO BAD. YOU CALL, THEY DROP THE LINE. YOU EMAIL THEY TAKE TWO WEEKS. I HATE THAT I EVEN JOINED THEM. I WANT TO CANCELL TODAY
TI
TASNEEM I's update11 Apr 2023, 15:49
Reviewer Update
And he just DRop the line. So you see OLD MUTUAL SERVICE IS SO BAD. YOU CALL, THEY DROP THE LINE. YOU EMAIL THEY TAKE TWO WEEKS. I HATE THAT I EVEN JOINED THEM. I WANT TO CANCELL TODAY
TI
TASNEEM I's updateReviewer Update
11 Apr 2023, 15:55I am so sick of empty promises.
TI
TASNEEM I's update11 Apr 2023, 15:55
Reviewer Update
I am so sick of empty promises.
TI
TASNEEM I's updateReviewer Update
11 Apr 2023, 16:24The form they expect me to complete is not even on the website. They could of email it to me on the day I ask to withdraw my money. But no they wait untill the 5th day. I try to call and he puts me on hold for 20 min and then when he gets back to me he drops the line. Email the document then pleas. So that I can my money and then cancell this policy.
TI
TASNEEM I's update11 Apr 2023, 16:24
Reviewer Update
The form they expect me to complete is not even on the website. They could of email it to me on the day I ask to withdraw my money. But no they wait untill the 5th day. I try to call and he puts me on hold for 20 min and then when he gets back to me he drops the line. Email the document then pleas. So that I can my money and then cancell this policy.
TI
TASNEEM I's updateReviewer Update
12 Apr 2023, 10:01Good day, I have emailed the documents this morning. Please let me know if all is in order and my funds will be released this week. Thank you
TI
TASNEEM I's update12 Apr 2023, 10:01
Reviewer Update
Good day, I have emailed the documents this morning. Please let me know if all is in order and my funds will be released this week. Thank you