PS
Pumla S
1 reviews | Active since Dec 2025
18 Dec 2025, 07:21
Making no difference and no putting client first
I submitteded online claim to withdraw from my investment. May its cause i don't have millions however till today its still no joy. Should my matter been of life and death i will be dead cause of the poor turnaround time and poor customer service. My compliance doc had a problem should i have not called i wouldn't have know still after the submittion on 18 Dec no money in my account
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Old Mutual's replyOfficial
18 Dec 2025, 08:07Good day Pumla,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply18 Dec 2025, 08:07
Official
Good day Pumla,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,