GM
Geoffrey M

1 reviews | Active since Jan 2022

04 Jan 2022, 13:23

m

Hi Peter From 2013 I took an investment from Discovery, That matured in 2018, my broker was Mr Bossman who is retired now, and advice me that, according to SARS regulations I cant get the whole amount of my investment at once, and he came with an advice from Old Mutual, which is an Income from Retirement Fund (Compulsory Annuity), we agree to each, on basis that,Im going to get a monthly payment of R2763.70 and the first payment was on 25 December 2018

Old Mutual advice me, that (When an income recipient receives more than one annuity from the same insurer, the income for these annuities is aggregated for taxation purpose in terms of the Income Tax Act.)

Here it broke, I was summoned by SARS and told me that the money I earned from Old Mutual is not taxed I must pay R10000 in terms, I paid that money till August last year, I have to arrange With Old Mutual to deduct the tax before they send the money to my account, we agree and I ask for agreement letter they never came back I struggle to hold of them even by Emails and faxes.

That is why I write for you this review, and Im over 55yrs as they promise, that I will get a part of my investment, not one to get hold nothing to be rep**** may you can come with the plan.

My aims now is cancel the contract so that I can pay SARS, right now Im from hospital for four months, I get my post box of SARS notification, because they did the same they didn't do deductions for SARS, why must I suffer so much while I put my hopes on Old Mutual.

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Replies (1)
Old Mutual
Old Mutual's reply04 Jan 2022, 13:28
Official
Dear Geoffrey M

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management