LP
Lebohang P
1 reviews | Active since May 2024
15 May 2026, 11:20
Lying old mutual.
Turn-around time for a funeral cover has come and gone and we have buried my brother but old mutual has not paid or been honest with me regarding my claim. I speak to the investigating officer regularly that they are lying to not be reachable. I honestly think they are trying not pay. A funeral cover that finds a reason not to pay or will pay after the funeral.
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Old Mutual's replyOfficial
15 May 2026, 11:30Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 May 2026, 11:30
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,