kM
kay M

1 reviews | Active since Jul 2018

03 Jul 2018, 09:00

LOUSY OLD MUTUAL

Lousy service i e-mail and ask for a call back because my card isn't working ..all that was said was i have to visit a branch if i had the means i would have ..but my card wont work...when old mutual wanted me to join they called every second...now i need them its like i dont exist Im realy not happy

0
Replies (3)
Old Mutual
Old Mutual's reply03 Jul 2018, 17:22
Official

Thank you for raising the matter with us. We sorry about the frustration you are enduring and will investigate and contact you with feedback.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply06 Jul 2018, 16:27
Official

We tried calling you but cannot get hold of you. Can you please confirm when we are able to try again.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply09 Jul 2018, 10:17
Official

We've tried calling you several times but could not get hold of you. We've emailed you and request that you kindly respond so that we can assist you further.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,