vJ
vivan J

1 reviews | Active since Dec 2015

05 Jun 2019, 14:20

long waiting claim

very disappointed has i have been waiting over my 15 days for my claim to be processed no feedback what so ever, keep calling the call centre and all i hear is they are still busy with the claim, but i sent all required documents, very very frustrating

0
Replies (2)
Old Mutual
Old Mutual's reply05 Jun 2019, 17:00
Official
Good day Vivan,

Thank you for bringing to our attention, I note that there is a call on the 03/06/19 between yourself and Sandra Morris informing you of the requirements needed to proceed with the claim.

I will forward you an email shortly.

Kind Regards
Michelle

Best regards,

vJ
vivan J's update10 Jun 2019, 13:30
Reviewer Update
hi i have sent the requirments can you attend immediately