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itumeleng N
1 reviews | Active since Jun 2019
10 Nov 2025, 11:02
Loan Payment
I paid up my loans on the 4th Nov. I made an enquiry on 7th. I was told to send the proof of payment which I did. The person who was helping me said I must call back on Monday for an update still money is not received but it’s funny because I used their FNB acc as I’m using FNB . This is so frustrating
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Old Mutual's replyOfficial
10 Nov 2025, 11:10Good day Itumeleng,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Nov 2025, 11:10
Official
Good day Itumeleng,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management