zM
ziyanda M
1 reviews | Active since Apr 2018
05 Apr 2018, 09:44
LIVID client
I had money deposited on my account from them this morning. Due to me not wanting to use money im not sure of I decided to contact them to atleast find out from which policy the money is coming from. No one was able to assist me, I was put on hold by their administrators for a good 31 minutes without any assistance. To say im ****ed by their service or lack thereof would be an understatement
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Old Mutual's replyOfficial
05 Apr 2018, 10:04Dear Ziyanda
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply05 Apr 2018, 10:04
Official
Dear Ziyanda
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,