JM
Josephine M

1 reviews | Active since Jan 2019

25 Sept 2020, 01:09

Listed me for ***** that I did not commit

I learnt a few weeks ago when I was trying to take a loan thaf Old Mutual has listed me at the South African ***** Prevention Services as if I have committed ***** against them. I never dealt with Old Mutual and never showed any interest to deal with them ever before in my life. I never took any loan and never took any insurance with them. I have never even went into their offices ever. Im dissapointed at how they can black list me just like that for something I did not do without even consulting me.

0
Replies (1)
Old Mutual
Old Mutual's reply25 Sept 2020, 10:12
Official
Dear  Josephine Mashigo 

I acknowledge receipt of your complaint.  We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.

Regards

Coleen Aanhuizen
Old Mutual Complaints Management