JM
Josephine M
1 reviews | Active since Jan 2019
25 Sept 2020, 01:09
Listed me for ***** that I did not commit
I learnt a few weeks ago when I was trying to take a loan thaf Old Mutual has listed me at the South African ***** Prevention Services as if I have committed ***** against them. I never dealt with Old Mutual and never showed any interest to deal with them ever before in my life. I never took any loan and never took any insurance with them. I have never even went into their offices ever. Im dissapointed at how they can black list me just like that for something I did not do without even consulting me.
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Replies (1)Old Mutual's replyOfficial
25 Sept 2020, 10:12Dear Josephine Mashigo
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply25 Sept 2020, 10:12
Official
Dear Josephine Mashigo
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
