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Olive M

1 reviews | Active since Nov 2023

02 Nov 2023, 02:35

Life Threatining

Old Mutual Dobsonville has Zero Customer service. Employees there are rude and they can go to the extend of threatening your life ,and the manager won't do anything about it.

0
Replies (3)
Old Mutual
Old Mutual's reply02 Nov 2023, 03:09
Official
Good day   Olive 

We received your review. 

 We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards

 Arthur Beneke
Old Mutual Complaints Management

Best regards,

OM
Olive M's update02 Nov 2023, 06:24
Reviewer Update
I need to know if my life is safe as your manager didn't even reprimand her staff but assumed that I work for another company she never asked me and I'm very dissapontrd that your employees can go to that extent ..I will need a written apology from tour staff and I also want to lay a charge against her..

I'm very sad .I need the I
Apology letter ASAP and should anything happen to me I' gonna blame your institution
Old Mutual
Old Mutual's reply02 Nov 2023, 09:45
Official
Good day Olive 

I sincerely apologise for the service your received.   We are referring the matter to the relevant complaints team. 

Kind regards 

Old Mutual Customer Complaints

Best regards,