JL
James L

1 reviews | Active since Mar 2009

14 Jan 2016, 16:16

laughed at for querying

Was called regarding my investment. Had earned less than 3% in 3yrs 2 months. When i got annoyed about it he thought it was funny and laughed at me. Manager (surprise surprise) not available. Refused to repeat name. Put me through to customer services. No one answered there, remained on hold for 15minutes waiting.

0
Replies (1)
Old Mutual
Old Mutual's reply14 Jan 2016, 21:59
Official
Hello jimmyliv,

Thank you for bringing this to our attention.

I will investigate and resolve with you directly.

Kind regards
Nicolette du Toit