*****lant activity on my funeral cover profile
*****lant activity on my comprehensive funeral cover profile. I need this investigated and justice must be served. Please assist with this ********ity.
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Replies (3)
Old Mutual's replyOfficial
10 Feb 2026, 14:08Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Feb 2026, 14:08
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
's updateReviewer Update
16 Feb 2026, 11:17I did not receive any response
's update16 Feb 2026, 11:17
Reviewer Update
I did not receive any response
Old Mutual's replyOfficial
16 Feb 2026, 11:41Good day Dany L,
Apologies for the delay. We are resending the email to you now. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management
Apologies for the delay. We are resending the email to you now. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply16 Feb 2026, 11:41
Official
Good day Dany L,
Apologies for the delay. We are resending the email to you now. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management
Apologies for the delay. We are resending the email to you now. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management