VB
Veronica B
1 reviews | Active since Feb 2017
02 Sept 2022, 08:51
Lack of response regarding feedback
My husband Grant Brown ID *** retirement annuity matured end of July 2022. We have been speaking to various agents to try and get out payout. Eventually we were told to submit forms to request the funds. Done that up to now no feedback received.
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Old Mutual's replyOfficial
02 Sept 2022, 08:52Dear Veronica
We are sorry to hear about the service experience. We will investigate and contact your husband directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact your husband directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply02 Sept 2022, 08:52
Official
Dear Veronica
We are sorry to hear about the service experience. We will investigate and contact your husband directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact your husband directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management