TM
Thandi M

1 reviews | Active since Nov 2020

08 Mar 2021, 14:43

Lack of response and payment on an educational plan

I have been trying to contact old mutual on status for my payout on the educational plan, they only responded once buy email. I don't know if they are not aware its school registration time. I also tried to use their app, its very much useless. They don't have a live chat on the app. I am really disappointed.

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Replies (2)
TM
Thandi M's update08 Mar 2021, 17:47
Reviewer Update
Wooooow your response here is better than the service you give to people who trusted you with their money. I hope you really going to attend to my issue. But your service is extremely poor. I am taking all my business from you.

TM
Thandi M's update09 Mar 2021, 15:03
Reviewer Update
Still no response to me by Old Mutual but they were so quick to respond here. My sons registration fee and tuition fee is still not paid. I am really disappointed