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mohlomi
1 reviews | Active since May 2024
24 Nov 2025, 10:10
Lack of Information dispensation
I discovered that I qualify for a cash back when I phoned the company. I wish they inform clients when they reach the date. Also it's a concern they are not able to how much one has to receive.
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Replies (1)
Old Mutual's replyOfficial
24 Nov 2025, 10:44Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Nov 2025, 10:44
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management