JP
Johannes P
1 reviews | Active since Nov 2011
04 Nov 2024, 15:49
Lack of feedback and progressC
Logged a request on 22 September. After receiving no information or feedback, I escalated it after 30 days. Still no feedback or response or potential date of when my request will be processed.
Helpful (0)
Replies (5)0
Replies (5)JP
Johannes P's updateReviewer Update
04 Nov 2024, 17:20Thank you for contacting me, I await your reply.
JP
Johannes P's update04 Nov 2024, 17:20
Reviewer Update
Thank you for contacting me, I await your reply.
JP
Johannes P's updateReviewer Update
06 Nov 2024, 11:12Good morning,
Do you have any feedback on this issue?
Do you have any feedback on this issue?
JP
Johannes P's update06 Nov 2024, 11:12
Reviewer Update
Good morning,
Do you have any feedback on this issue?
Do you have any feedback on this issue?
JP
Johannes P's updateReviewer Update
07 Nov 2024, 15:21Good Day,
Please note that I have still not received any update on my incident.
Please note that I have still not received any update on my incident.
JP
Johannes P's update07 Nov 2024, 15:21
Reviewer Update
Good Day,
Please note that I have still not received any update on my incident.
Please note that I have still not received any update on my incident.
JP
Johannes P's updateReviewer Update
08 Nov 2024, 10:29This is by now the worst service I have received from any company. 0 Stars.
Since 22 September you still cannot give me a single update? I would not recommend anyone have their pension managed by Old Mutual. Extremely poor service and extreme lack of communication.
Since 22 September you still cannot give me a single update? I would not recommend anyone have their pension managed by Old Mutual. Extremely poor service and extreme lack of communication.
JP
Johannes P's update08 Nov 2024, 10:29
Reviewer Update
This is by now the worst service I have received from any company. 0 Stars.
Since 22 September you still cannot give me a single update? I would not recommend anyone have their pension managed by Old Mutual. Extremely poor service and extreme lack of communication.
Since 22 September you still cannot give me a single update? I would not recommend anyone have their pension managed by Old Mutual. Extremely poor service and extreme lack of communication.
JP
Johannes P's updateReviewer Update
11 Nov 2024, 10:12I have still not been contacted or notified with any update. All I get is: we will let you know. No update, no explanation, just nothing.
Poor, poor service.
Poor, poor service.
JP
Johannes P's update11 Nov 2024, 10:12
Reviewer Update
I have still not been contacted or notified with any update. All I get is: we will let you know. No update, no explanation, just nothing.
Poor, poor service.
Poor, poor service.