NS
Nancy S

1 reviews | Active since Nov 2018

16 Nov 2018, 11:55

lack of communication

Old mutual has given the worst service , we've been busy with a section 14 since january an dto date have not sent through a form H . they dont respond to emails , refuse to give broker assistant feedback ,

dealing with them has been painful !

0
Replies (2)
NS
Nancy S's update16 Nov 2018, 11:57
Reviewer Update
Client : Masasa T Retirement plan section 14
Old Mutual
Old Mutual's reply16 Nov 2018, 12:50
Official

Hi Nancy

We're really sorry to hear about your experience.

We shall investigate this matter and contact you directly to resolve.

Kind regards
Christian Cloete
Complaints Management