*** service

Ive been with old mutual for a very long time, i recently had to cancel due to the *** that they are catching on with my bank account, i was advised to go to the branch to update the debit date because old mutual did not stick to the agreed date,

I've checked my bank account and again a debit confirmed via SMS to go off on the 29th again went off on the 26th of the month, this was the reason i cancelled 5 policies with u, i want a full refund as i am not goin to pay the bank charges that occurred for ur incompetence, i rep**** to anothe sms from old mutual to tell them to stop debiting this account,,,,still they took the money, i want to be refunded and will be waiting on ur call or i will take the matter further and request a full refund for this policy if this matter is not sorted in the next working 5 days, ive had enough of ur *** service...CALLL ME WHN U R READY TO PAY MY MONEY BACK...im goin to take this further.