CN
Carla N

1 reviews | Active since Nov 2019

28 Nov 2019, 07:42

Just the worst company

This is the worst company in the existence of companies. Ive been trying to cancel my policy with them for 2 months as i lost my job and im now unemployed. They are the worlds most unhelpful individuals. After finally reaching someone to cancel my policy and him saying that he will cancel the policy i was still DOUBLE debited this morning and no word drom them. I have phoned, i have emailed, i have gone in to the branch. DO NOT EVER invest money with them. EVER!

0
Replies (2)
Old Mutual
Old Mutual's reply28 Nov 2019, 10:28
Official
Dear Carla Nel
I acknowledge receipt of your complaint and thank you for bringing this to our attention.
I will investigate the matter and will contact you to resolve.
Regards, 
Carol Olckers
Old Mutual Complaints Management
CN
Carla N's update28 Nov 2019, 10:36
Reviewer Update
Thank you Carol