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darren S
1 reviews | Active since Nov 2020
30 Sept 2024, 15:28
Just simple feedback would be nice
I app**** for a 2 pot 2 weeks ago and requested feedback 3 times via an email to client care and to date have had no luck. I understand that the withdrawal made goes to SARS, that is not the issue. I just want feedback on the progress. I did another 2 pot withdrawal from Allan Gray and this took 5 days, way better service there!
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Old Mutual's replyOfficial
30 Sept 2024, 15:31Good day Darren
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Delia Smit
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Sept 2024, 15:31
Official
Good day Darren
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Delia Smit
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,