NL
Navron L
1 reviews | Active since Jun 2024
19 Jan 2026, 15:26
Just give me my money!!!
My dad has sent me an instant payment from his Nedbank account to my Old Mutual Money Account on the 6th of January 2026, as of today I still didn't receive my funds! I was supposed to buy my kid school uniforms and stationery, I'm unable to do so because due to no funds in my account. I went to the bank for these past few days they told me I will get the money 24-48 hours, it's been two whole weeks and still no one gave me feedback about the money! I have emailed all my proof of the funds that was sent to my account but still no help!!!
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Old Mutual's replyOfficial
19 Jan 2026, 16:07Good day Navron, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Jan 2026, 16:07
Official
Good day Navron, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management