MW
Marinda W
1 reviews | Active since Jan 2015
05 May 2026, 10:12
I've tried for more than a month to remove my financial adviser from my retirement annuity
I've tried for more than a month to remove my financial adviser from my retirement annuity. The complaints department just forwarded it to the same useless department that does nothing in the first place. Very disappointing! I would give them zero stars if I could.
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Old Mutual's replyOfficial
05 May 2026, 11:33Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2026, 11:33
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management