EB
Eugene B
1 reviews | Active since Sept 2025
23 Sept 2025, 09:09
I've payed all this ...
<div>I've payed all this time for someone else and they strolling the whole process looks like they don't want pay my money back like they ask me to submit what I already submitted to but still I went on the 9 September 2025 to submit for the second time but yet they ask on the 12th for what I submitted on the 9th for the second time but when I were at the branch yesterday they only have my id copy on the system the ***** case I did the 5 signatures and prove of payment everything just vanished please help me</div>
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Old Mutual's replyOfficial
23 Sept 2025, 09:17Good day Eugene,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Sept 2025, 09:17
Official
Good day Eugene,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,