T
Tinyeko
1 reviews | Active since Apr 2024
02 Dec 2025, 07:38
I've been trying to ...
I've been trying to redeem my points but I can't thy requested for my documents I've send them around November but no help
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Replies (2)
Old Mutual's replyOfficial
02 Dec 2025, 08:36Good day Tinyeko,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply02 Dec 2025, 08:36
Official
Good day Tinyeko,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
08 Dec 2025, 09:17Good day, Tinyeko.
We can confirm that our team has been in touch with you, and the matter has been attended to. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in touch with you, and the matter has been attended to. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply08 Dec 2025, 09:17
Official
Good day, Tinyeko.
We can confirm that our team has been in touch with you, and the matter has been attended to. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in touch with you, and the matter has been attended to. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management