K
Kenneth
1 reviews | Active since Nov 2025
06 Nov 2025, 08:54
I've been rewarded p...
I've been rewarded points and without my knowledge someone is busy redeeming my point everytime buying airtime and I'm starting to doubt my policies with ur organisation it means my policies are unsecured
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Old Mutual's replyOfficial
06 Nov 2025, 09:00Good day Kenneth,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Nov 2025, 09:00
Official
Good day Kenneth,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management