TN
Thitevhelwi N

1 reviews | Active since Oct 2018

16 Oct 2018, 16:40

ITC not being updated for settled account

OLD MUTUAL people don't update ITC I had a loan with them, I settled the account on January 2018 Today (2018-October 16) ten months after settlement. I checked my credit score with Transunion, I found that the loan still appear as if I still owe old mutual and is marked as non paid account that is in arrears

They are destroying my credit life, I don't owe them

please advise

0
Replies (1)
Old Mutual
Old Mutual's reply17 Oct 2018, 09:10
Official
Hi  Thitevhelwi

We're really sorry to hear that your credit profile was not updated.

We will investigate this matter and contact you to resolve.

Kind regards
Christian Cloete