DM
Donald M

1 reviews | Active since Apr 2023

06 Sept 2023, 11:40

It was frustrating

It was frustrating. My application was supposed to have been completed via WhatsApp. No one informed me that I was supposed to submit additional documents after I made an application on WhatsApp

0
Replies (1)
Old Mutual
Old Mutual's reply06 Sept 2023, 11:50
Official
Dear Donald

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management 

Best regards,