K
Khanyisa
1 reviews | Active since Nov 2025
07 Nov 2025, 10:10
It is terrible , I j...
It is terrible , I just received a sms stating that I didn't pay my premium last month but I did and I never miss a premium.
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Replies (1)
Old Mutual's replyOfficial
07 Nov 2025, 10:21Good day Khanyisa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply07 Nov 2025, 10:21
Official
Good day Khanyisa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management