AR
Allan R

1 reviews | Active since Nov 2013

29 May 2023, 10:34

It is my money not yours Old Mutual.

Old Mutual are very quick to take your cash lump sum as an investment, Be it a RA or a flexi or a maxi plan. When the end of the term arrives to cash it in NO SIR YOU CAN'T I am told. Siting legislation changes. Could it be because our retirement monies are being used to finance governmental expenditure? They don't call back the only thing that got me a call was a social media attack and that call back lead me to another closed door. I WANT MY MONEY I will not recommend Old Mutual to anyone. They are ******. Please have someone senior with decision making ability on my mobile number ***

0
Replies (3)
Old Mutual
Old Mutual's reply29 May 2023, 10:37
Official
Good day Allan 

We received your review of 29 May 2023

We sincerely apologize for your service experience. 

We will investigate the matter and contact you directly should we require additional information. 

Kind Regards 
Shannon Wentzel 
Old Mutual Complaints Management
AR
Allan R's update29 May 2023, 10:43
Reviewer Update
Post haste please. I have commitments
Old Mutual
Old Mutual's reply29 May 2023, 12:15
Official
We have responded via email with the required forms