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Allan R
1 reviews | Active since Nov 2013
29 May 2023, 10:34
It is my money not yours Old Mutual.
Old Mutual are very quick to take your cash lump sum as an investment, Be it a RA or a flexi or a maxi plan. When the end of the term arrives to cash it in NO SIR YOU CAN'T I am told. Siting legislation changes. Could it be because our retirement monies are being used to finance governmental expenditure? They don't call back the only thing that got me a call was a social media attack and that call back lead me to another closed door. I WANT MY MONEY I will not recommend Old Mutual to anyone. They are ******. Please have someone senior with decision making ability on my mobile number ***
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Replies (3)0
Replies (3)Old Mutual's replyOfficial
29 May 2023, 10:37Good day Allan
We received your review of 29 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Kind Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review of 29 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Kind Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply29 May 2023, 10:37
Official
Good day Allan
We received your review of 29 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Kind Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review of 29 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Kind Regards
Shannon Wentzel
Old Mutual Complaints Management
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Allan R's updateReviewer Update
29 May 2023, 10:43Post haste please. I have commitments
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Allan R's update29 May 2023, 10:43
Reviewer Update
Post haste please. I have commitments
Old Mutual's replyOfficial
29 May 2023, 12:15We have responded via email with the required forms
Old Mutual's reply29 May 2023, 12:15
Official
We have responded via email with the required forms
