LG
Len G
1 reviews | Active since Apr 2024
02 Dec 2025, 10:42
IT IS A HORROR SHOW
THEY ARE NO LONGER EVEN RESPONDING TO MY EMAILS IT IS A HORROR SHOW
If my refund is not processed within the next 2 hours, I will escalate this publicly, specifically X influencer Chri***cel to make this situation visible on a national scale.
Now to the matter:
I cancelled all three of my policies, yet I was still debited from my account. This is a serious concern and requires immediate correction.
Cancelled Policies:
69345SB***345SB***345SB***0
I expect the money to be reversed and reflecting in my account TODAY.
This must be actioned urgently to avoid further escalation.
Thank you, Brandon Van Der Merwe
Helpful (0)
Replies (13)0
Replies (13)
Old Mutual's replyOfficial
02 Dec 2025, 10:53Good day Len,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply02 Dec 2025, 10:53
Official
Good day Len,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
LG
Len G's updateReviewer Update
02 Dec 2025, 10:55Another **** reply. Guys don't believe them in total I have sent 21 emails it is no point. They will come with another 7000 hours of excuses.
LG
Len G's update02 Dec 2025, 10:55
Reviewer Update
Another **** reply. Guys don't believe them in total I have sent 21 emails it is no point. They will come with another 7000 hours of excuses.
Old Mutual's replyOfficial
02 Dec 2025, 11:10Good day Len,
Our team has been made aware of this matter and will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Our team has been made aware of this matter and will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply02 Dec 2025, 11:10
Official
Good day Len,
Our team has been made aware of this matter and will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Our team has been made aware of this matter and will be in touch to assist.
Kind regards
Old Mutual Complaints Management
LG
Len G's updateReviewer Update
02 Dec 2025, 12:03Another **** response I will now copy and paste all my emails to you of the last 8 days on Twitter (X)
LG
Len G's update02 Dec 2025, 12:03
Reviewer Update
Another **** response I will now copy and paste all my emails to you of the last 8 days on Twitter (X)
Old Mutual's replyOfficial
02 Dec 2025, 12:34We note your messages. Our team will provide you with feedback via email.
Thank you.
Old Mutual Complaints Management
Thank you.
Old Mutual Complaints Management
Old Mutual's reply02 Dec 2025, 12:34
Official
We note your messages. Our team will provide you with feedback via email.
Thank you.
Old Mutual Complaints Management
Thank you.
Old Mutual Complaints Management
LG
Len G's updateReviewer Update
02 Dec 2025, 17:56A COMPLETE CIRCUS. NOW I NEED TO RESPOND AGAIN TO EMAILS. YOU FORCED THIS SITUATION TO HELLOPETER INSTEAD OF RESPOND TO THE EMAILS I SENT 8 DAYS AGO. I REP**** TO YOUR EMAIL. TWITTER IS HAVING A FIELD DAY
LG
Len G's update02 Dec 2025, 17:56
Reviewer Update
A COMPLETE CIRCUS. NOW I NEED TO RESPOND AGAIN TO EMAILS. YOU FORCED THIS SITUATION TO HELLOPETER INSTEAD OF RESPOND TO THE EMAILS I SENT 8 DAYS AGO. I REP**** TO YOUR EMAIL. TWITTER IS HAVING A FIELD DAY
Old Mutual's replyOfficial
02 Dec 2025, 18:19Kindly respond to the email sent to you and the team will happily assist.
Kind regards,
Old Mutual Complaints Management
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply02 Dec 2025, 18:19
Official
Kindly respond to the email sent to you and the team will happily assist.
Kind regards,
Old Mutual Complaints Management
Kind regards,
Old Mutual Complaints Management
LG
Len G's updateReviewer Update
03 Dec 2025, 10:37I HAVE RESPONDED TO THE EMAIL STILL NO MONEY IN MY ACCOUNT 02 DEC 2025!!!!!!!!!!!!!!
I SENT ALL REQUIRED PROOF 9 DAYS AGO AND COUNTING. TO ANYONE READING THIS STAY AWAY FROM OLD MUTUAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I SENT ALL REQUIRED PROOF 9 DAYS AGO AND COUNTING. TO ANYONE READING THIS STAY AWAY FROM OLD MUTUAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
LG
Len G's update03 Dec 2025, 10:37
Reviewer Update
I HAVE RESPONDED TO THE EMAIL STILL NO MONEY IN MY ACCOUNT 02 DEC 2025!!!!!!!!!!!!!!
I SENT ALL REQUIRED PROOF 9 DAYS AGO AND COUNTING. TO ANYONE READING THIS STAY AWAY FROM OLD MUTUAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I SENT ALL REQUIRED PROOF 9 DAYS AGO AND COUNTING. TO ANYONE READING THIS STAY AWAY FROM OLD MUTUAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Old Mutual's replyOfficial
03 Dec 2025, 11:13Good day
Our team will provide you with an update via email.
Regards,
Old Mutual Complaints Management
Our team will provide you with an update via email.
Regards,
Old Mutual Complaints Management
Old Mutual's reply03 Dec 2025, 11:13
Official
Good day
Our team will provide you with an update via email.
Regards,
Old Mutual Complaints Management
Our team will provide you with an update via email.
Regards,
Old Mutual Complaints Management
LG
Len G's updateReviewer Update
03 Dec 2025, 14:30STILL NO UPDATE AND FEEDBACK THIS IS THEIR SPECIALITY
1. **** DEBIT ORDERS
2. **** REPLIES
3. **** EMAILS
4. THEY WILL CANCEL POLICIES AND STILL TAKE YOUR MONEY.
5. I RESPONDED TO THIS USELESSS MANAGEMENTS EMAIL AND THEY HAVE NOT RESPONDED IT HAS BEEN 18 HOURS LATER.
IF YOU READING THIS YOU WILL SEE THAT I WILL BE BACK TOMORROW MORNING AGAIN. WITH THE SAME RESULT:
CANCELLED POLICIES. **** DEBIT ORDERS. USELESS MANAGEMENT. **** "WE ARE INVESTIGATING"
1. **** DEBIT ORDERS
2. **** REPLIES
3. **** EMAILS
4. THEY WILL CANCEL POLICIES AND STILL TAKE YOUR MONEY.
5. I RESPONDED TO THIS USELESSS MANAGEMENTS EMAIL AND THEY HAVE NOT RESPONDED IT HAS BEEN 18 HOURS LATER.
IF YOU READING THIS YOU WILL SEE THAT I WILL BE BACK TOMORROW MORNING AGAIN. WITH THE SAME RESULT:
CANCELLED POLICIES. **** DEBIT ORDERS. USELESS MANAGEMENT. **** "WE ARE INVESTIGATING"
LG
Len G's update03 Dec 2025, 14:30
Reviewer Update
STILL NO UPDATE AND FEEDBACK THIS IS THEIR SPECIALITY
1. **** DEBIT ORDERS
2. **** REPLIES
3. **** EMAILS
4. THEY WILL CANCEL POLICIES AND STILL TAKE YOUR MONEY.
5. I RESPONDED TO THIS USELESSS MANAGEMENTS EMAIL AND THEY HAVE NOT RESPONDED IT HAS BEEN 18 HOURS LATER.
IF YOU READING THIS YOU WILL SEE THAT I WILL BE BACK TOMORROW MORNING AGAIN. WITH THE SAME RESULT:
CANCELLED POLICIES. **** DEBIT ORDERS. USELESS MANAGEMENT. **** "WE ARE INVESTIGATING"
1. **** DEBIT ORDERS
2. **** REPLIES
3. **** EMAILS
4. THEY WILL CANCEL POLICIES AND STILL TAKE YOUR MONEY.
5. I RESPONDED TO THIS USELESSS MANAGEMENTS EMAIL AND THEY HAVE NOT RESPONDED IT HAS BEEN 18 HOURS LATER.
IF YOU READING THIS YOU WILL SEE THAT I WILL BE BACK TOMORROW MORNING AGAIN. WITH THE SAME RESULT:
CANCELLED POLICIES. **** DEBIT ORDERS. USELESS MANAGEMENT. **** "WE ARE INVESTIGATING"
Old Mutual's replyOfficial
03 Dec 2025, 16:04We note your messages. Our team will provide you with feedback via email.
Thank you.
Old Mutual Complaints Management
Thank you.
Old Mutual Complaints Management
Old Mutual's reply03 Dec 2025, 16:04
Official
We note your messages. Our team will provide you with feedback via email.
Thank you.
Old Mutual Complaints Management
Thank you.
Old Mutual Complaints Management
LG
Len G's updateReviewer Update
04 Dec 2025, 11:38Guys I am back!!!!!!! YOU SEE I AM BACK. THIS IS A MOVIE
As I told you 2 days + 8 days and counting
1. **** HELLOPETER RESPONSES
2. **** WE ARE INVESTIGATING
3. **** JUST REPLY SO PEOPLE CAN SEE WE REPLYING
4. A ABSOLUTE CIRCUS CLOWSN EVERYWHERE
STILL DID NOT GET MY MONEY THEY HAVING A FAT LAUGH YES USELESS MANGERIAL SKILLS THE RESULT OF A MATRIC CERTIFICATES IN SENIOR MANAGEMENT
As I told you 2 days + 8 days and counting
1. **** HELLOPETER RESPONSES
2. **** WE ARE INVESTIGATING
3. **** JUST REPLY SO PEOPLE CAN SEE WE REPLYING
4. A ABSOLUTE CIRCUS CLOWSN EVERYWHERE
STILL DID NOT GET MY MONEY THEY HAVING A FAT LAUGH YES USELESS MANGERIAL SKILLS THE RESULT OF A MATRIC CERTIFICATES IN SENIOR MANAGEMENT
LG
Len G's update04 Dec 2025, 11:38
Reviewer Update
Guys I am back!!!!!!! YOU SEE I AM BACK. THIS IS A MOVIE
As I told you 2 days + 8 days and counting
1. **** HELLOPETER RESPONSES
2. **** WE ARE INVESTIGATING
3. **** JUST REPLY SO PEOPLE CAN SEE WE REPLYING
4. A ABSOLUTE CIRCUS CLOWSN EVERYWHERE
STILL DID NOT GET MY MONEY THEY HAVING A FAT LAUGH YES USELESS MANGERIAL SKILLS THE RESULT OF A MATRIC CERTIFICATES IN SENIOR MANAGEMENT
As I told you 2 days + 8 days and counting
1. **** HELLOPETER RESPONSES
2. **** WE ARE INVESTIGATING
3. **** JUST REPLY SO PEOPLE CAN SEE WE REPLYING
4. A ABSOLUTE CIRCUS CLOWSN EVERYWHERE
STILL DID NOT GET MY MONEY THEY HAVING A FAT LAUGH YES USELESS MANGERIAL SKILLS THE RESULT OF A MATRIC CERTIFICATES IN SENIOR MANAGEMENT
Old Mutual's replyOfficial
04 Dec 2025, 12:03Good day, thank you for your follow up message. Our team will continue to provide you with feedback via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Dec 2025, 12:03
Official
Good day, thank you for your follow up message. Our team will continue to provide you with feedback via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management