DC
Donald C
1 reviews | Active since May 2022
27 May 2025, 13:55
It been 2 hours without getting assistance at Old Mutual Alberton City
It been 2 hours without getting assistance at Old Mutual Alberton City. When I questioned about the queue, the staffs are not friendly, rude and arrogant.
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Replies (1)
Old Mutual's replyOfficial
27 May 2025, 14:14Good Day Donald,
We sincerely apologise for your experience at Old Mutual Alberton City.our feedback is important to us, and we are sorry for the inconvenience caused by the wait and the staff’s attitude. We aim to provide friendly and efficient service, and it’s clear we fell short this time.
Someone from our complaints team will be reaching out to you soon, to help you address the matter.
Regards
Old Mutual Complaints Management
We sincerely apologise for your experience at Old Mutual Alberton City.our feedback is important to us, and we are sorry for the inconvenience caused by the wait and the staff’s attitude. We aim to provide friendly and efficient service, and it’s clear we fell short this time.
Someone from our complaints team will be reaching out to you soon, to help you address the matter.
Regards
Old Mutual Complaints Management
Old Mutual's reply27 May 2025, 14:14
Official
Good Day Donald,
We sincerely apologise for your experience at Old Mutual Alberton City.our feedback is important to us, and we are sorry for the inconvenience caused by the wait and the staff’s attitude. We aim to provide friendly and efficient service, and it’s clear we fell short this time.
Someone from our complaints team will be reaching out to you soon, to help you address the matter.
Regards
Old Mutual Complaints Management
We sincerely apologise for your experience at Old Mutual Alberton City.our feedback is important to us, and we are sorry for the inconvenience caused by the wait and the staff’s attitude. We aim to provide friendly and efficient service, and it’s clear we fell short this time.
Someone from our complaints team will be reaching out to you soon, to help you address the matter.
Regards
Old Mutual Complaints Management