IRP5 request. Irritated

Poor Customer services.

Rude consultants.

I requested my IRP5 Monday on the 1st of March till date I haven’t received it. Spoke to W Du Plessis she was so rude she cut me off while talking to her since Monday. I was informed the request was sent to the back office till date I haven’t received my IRP5 this is totally unacceptable. What exactly is the turnaround time for such requests the customer service is sickening.

I then requested to speak to her manager and she told me that he/she doesn’t have a direct number how is that possible