IH
Irene H
1 reviews | Active since Mar 2023
13 Aug 2025, 09:56
Irene Smith waiting form my retirement annuity fund
I wating nearly 30 days asking every what is going on, when will they pay out,I when to the branch several times, sent emails, everyday a different story, they said this Friday the money will be in I pray that is a true story,I really struggle, a I did follow everything, hand in all the documents. Policy number ***4,please please pay I the money as promised
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
13 Aug 2025, 10:18Good day Irene, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 Aug 2025, 10:18
Official
Good day Irene, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management