SM
Setlola M
1 reviews | Active since Aug 2022
17 Jul 2025, 10:54
Investments that generate charges
I currently took up a savings plan with Old Mutual with a debit order of R1500 to my surprise they have debited twice already and my balance was R2300, instead of R3000 I then withdrew R1200 and I am now left with R830. Isn't their investments supposed to be generating interest than taking away money from us? I don't need it anymore and I want my money back. I'm not happy with their service.
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Old Mutual's replyOfficial
17 Jul 2025, 12:33Good day Sethola,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Jul 2025, 12:33
Official
Good day Sethola,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management