DM
DUMA M

1 reviews | Active since Nov 2014

28 Mar 2020, 09:31

Investment deduction

I went to the embalenhle branch around January to cancel my investment and it was cancelled but the January and February deductions went through and it was not reversed.the money appears on the policy after the 7 of each month I went there in January to cancel because the December deduction is updated and to my surprise January and February was deducted

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Replies (1)
Old Mutual
Old Mutual's reply30 Mar 2020, 07:31
Official
Dear Duma

I acknowledge receipt of your complain. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management