MM
Mdumiseni M
1 reviews | Active since May 2023
31 May 2023, 16:56
Investment
I have an investment with old mutual for period of 5 years I supposed to get my money now in June for tertial education for Child , they now tell me it's 10 years unless I withdraw and I wont get any interest they keep cutting my calls😥😥😥
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Replies (3)
Old Mutual's replyOfficial
31 May 2023, 16:59Good day Mdumiseni
We received your review on the 31 May 2023
We sincerely apologize for your service experience.
I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 31 May 2023
We sincerely apologize for your service experience.
I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply31 May 2023, 16:59
Official
Good day Mdumiseni
We received your review on the 31 May 2023
We sincerely apologize for your service experience.
I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 31 May 2023
We sincerely apologize for your service experience.
I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
MM
Mdumiseni M's updateReviewer Update
31 May 2023, 17:41I sent an email at complaints department on 16th May 2023 still no response at ***
MM
Mdumiseni M's update31 May 2023, 17:41
Reviewer Update
I sent an email at complaints department on 16th May 2023 still no response at ***
Old Mutual's replyOfficial
31 May 2023, 18:02We apologise for the delay and any inconvenience it may have caused. We assure you that we are doing our best to resolve the issue as quickly as possible. Thank you for your patience.
Old Mutual's reply31 May 2023, 18:02
Official
We apologise for the delay and any inconvenience it may have caused. We assure you that we are doing our best to resolve the issue as quickly as possible. Thank you for your patience.