MM
Maboko M
1 reviews | Active since Jun 2014
30 Dec 2024, 11:30
Investiment Premium Reduction
Been over two months now, my investment has'nt being adjusted and they keep debiting the old premium
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Old Mutual's replyOfficial
30 Dec 2024, 11:44Hello Maboko, we’re sorry to hear about your experience. We understand how important it is for your investment adjustments to be processed in a timely manner. Please note that our complaint assessor, will be reaching out to you soon, so we can investigate this issue promptly. Thank you for your patience, and we’re here to help you resolve this.
Old Mutual's reply30 Dec 2024, 11:44
Official
Hello Maboko, we’re sorry to hear about your experience. We understand how important it is for your investment adjustments to be processed in a timely manner. Please note that our complaint assessor, will be reaching out to you soon, so we can investigate this issue promptly. Thank you for your patience, and we’re here to help you resolve this.