Investent payout taking two months to pay

<p>On the 5th of July, I sent a notice to my financial advisor at old utual requesting for a disinvestent on my 'tax-free benefit investent ith old mutual'</p> <p>I did notified my Advisor 'Mr. Jeremy Titus- Focused Finnancial advisor at Old utual' , The gentleman was swift in calling me should I have any question on the products Old Mutual offers and has been very efficient in that regards however, after requesting the cancellation on my investment policy, he has been ver slow and gave me a diplomatic attitude through defending himself for not doing the job even though I did explain to him that I wanted to use the funds for a certain venture which I am interested in pursuing and such will be needed towards Month end of July which he confirmed that the fund would have been released as the notice is sufficient. I did follow-ups with him until I contacted the 'helpline directly' and was assisted by 'Gerrard Petersan' who took control of the damage that 'Mr Titus caused' when I called it was after a Month and I was told 'Mr Titus' sent incompleted documents although he confirmed with me telephonically on a record call that all documents were in place and that the payment will be released within 15 days. 45 days later, I am still waiting and my attorney advised I have a case, I will never recommend Old Mutual to anyone and also thinking of moving my life Policy and Funeral Cover to other Insurance Companies.</p>