investement payments

I was working for a provincial department and had an investment policy with old mutual, a month before i changed my job to a metro municipality, <br> <br> i consulted Ixopo branch Old mutual to change payment plans from persal to my account, they failed and i went to the branch in smith street, they did my paperwork but lost the documents before faxing them to headoffice, i went again to sort the problem after they failed to deduct my premium and i was sent to their manager who made me redo the papers, after just 2 weeks<br> <br> i got an email again saying they didnt get my premuim and i must do the paperwork again.<br> <br> i cant do it anymore and i feel like they are not serious about the business and they are purely ***********, i am fed up with them and need help before i loose my mind.