NS
Nikki S

1 reviews | Active since Nov 2014

07 Sept 2016, 11:39

Invested Money,Cant get it until im dead

<p>Hi</p> <p> </p> <p>I invested money by you guys ,right i hear you can’t get the money until I’m dead it’s the option i choose. I’m an old lady that wasn’t explained to me i did write on Hello peter already and the outcome was bad. I’m really in the need of my money I’m sick and i need a roof over my head i can’t survive with a monthly amount of R1100.00 a month never not on the rate we living in now</p> <p> </p> <p>pls see below conversation between my granddaughter and my broke:</p> <p> </p> <p> </p> <p>Dear Yunicke</p> <p> </p> <p>Will you be able to come through to my office in Sandton so that we can discuss this together with my manager? I just want to make sure that we tackle every detail rather than exchanging emails.</p> <p> </p> <p>Regards</p> <p>Chuck</p> <p> </p> <p>From: Sauls, Yunicke: Absa ********** <br /> Sent: 15 June 2016 06:06 PM<br /> To: Penumlungu Chuck<br /> Subject:</p> <p> </p> <p>Hi Chuck</p> <p> </p> <p>This email is regarding the investment my grandmother have with you…As from my understanding I’m her main beneficiary holder and I would like to know if it’s possible if she can get a portion of her money as she needs it urgent or is there no way where she can get her money and invest it somewhere else I think she is entitle to do so as it’s her money .She’s been struggling to get some of her money for the past few years and no luck she has been told that she invested her money till she’s dead how can you as a financial adviser advice an lady over 60 years to invest money like that as she is not high risk. The money is needed even if it’s just a portion, please consider it and put yourself in the clients shoes for once .</p> <p> </p> <p>Your response is Appreciated</p> <p> </p> <p>Regards</p> <p>Yunicke Sauls</p> <p> </p>

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Replies (5)
Old Mutual
Old Mutual's reply07 Sept 2016, 12:10
Official
Dear Nikki Thank you for bringing this matter to our attention. We will investigate and contact you today. Kind regards Belinda Hunt Complaints Management
Old Mutual
Old Mutual's reply07 Sept 2016, 12:10
Official
Dear Nikki Thank you for bringing this matter to our attention. We will investigate and contact you today. Kind regards Belinda Hunt Complaints Management
Old Mutual
Old Mutual's reply07 Sept 2016, 12:10
Official
Dear Nikki Thank you for bringing this matter to our attention. We will investigate and contact you today. Kind regards Belinda Hunt Complaints Management
Old Mutual
Old Mutual's reply08 Sept 2016, 13:28
Official

Dear Nikki

I have sent you a mail with contact details for our Sales Manager and advisor, who want to discuss this matter and any available options with you and your grandmother.

Kind regards

Belinda Hunt

Old Mutual
Old Mutual's reply12 Sept 2016, 16:42
Official

Dear Yunicke

I received confirmation that you met with the Sales Manager and they have clarified the policy your grandmother has. You expressed a wish for them to still meet with your grandmother so they could explain it to her as well.

Kind regards
Belinda Hunt