AM
Amanda M

1 reviews | Active since Oct 2015

02 Oct 2015, 18:17

INTERNAL ********** ACTIVITY

3 policies have been opened in my name and the amounts have been debited from my bank account,and the beneficiaries are non-existent for these three ********** policies. I was appalled at the lack of empathy from your advisor. I was told that it was an INTERNAL ***** CASE,where Old Mutual's advisors had opened a ********** funeral policy under my name to benefit independtantly from the premiums. **********! I was told that the \*****"team will investigate and I will get an answer within 5-10 working days. That is not good enough. My personal details are not safe with Old Mutual if their staff are dishonest and greedy. I want my money back and I want to cancel my policy with them and get cash back of my premiums for the past months. """

0
Replies (1)
Old Mutual
Old Mutual's reply02 Oct 2015, 23:48
Official
Hello Amandaa1993,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Belinda Hunt

Best regards,