INTERNAL *****

I am highly disgusted and angered by the enable mental that old mutual has on ***** cases that are most probably done internally. After visiting the nearest branch and reporting this my money is still being deducted without my consent. In November 2025 I statered noticing that my income is missing over R1700 monthly, I immediately went to the branch where I was told there is a policy that's taking sooo much in a name that I am not even aware of I ask assistance and was told it has been escalated but until now after 5 months there has been no contact from old mutual or any form of communication. After years of servicing since 2019 this is how I am treated maybe because I am black I don't know. I want my money back and I want this to stop can someone call me and help ASAP before I take drastic actions.