Insurance will treat u like a dog when u need their help

<p>It's almost 3 months since my cealing in the lounge fell, o have asked old mutual iwyze to assist me with repairing the ceiling and till today my lunge is a wreck my coffee table and couch have been damaged by the continuous rain. The agent assisting me Yolanda Markham has been dodging my claim and never replies probtly to my urgent calls. I have never experienced such disgrace and bad customer service. I do understand the work load these people are having but more damage has been done due to their negligence and bad customers service. As we speak I Dnt have a chair my home smells from the mould of the ceiling and I cannot live another day of this conditions. She said within 5 working days (that was the beginning of december) the money will be deposited in my account till now I havnt received any notification. I'm lost for words soooooooooo disgusted with iwyze </p> <p> </p>