TM
Tondani M

1 reviews | Active since Mar 2018

18 Nov 2020, 08:56

Insurance, **** or gambling

Old mutual target policy with more money to be paid and u Ensure they lapse. They **********ly canceled green light policy that has been active since 2012 to make profit for themselves, They claim they did not find money on February 2020 and March 2020, attached bankstatements are showing the opposite, there was money in the account and they also debited.

I wonder where their consultants get the information they tell us because everyday they have new different answers to same question.

They don't have an idea why they stopped the policy and every time I call I speak to a new consultant who create their own story.

We demand that they pay back all money due to us with interest. We are tired of your rob others pay others ****.

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Replies (1)
Old Mutual
Old Mutual's reply18 Nov 2020, 11:09
Official
Dear Tondani

Thank you for the review.

We apologise for the frustration caused.

We will investigate and resolve the matter with you directly.

Regards
Old Mutual Complaints Management