NM
Nokukhanya M
1 reviews | Active since Mar 2021
04 Sept 2026, 09:12
**** insurance
Old mutual is a **** I cancelled a policy apparently the agent I spoke to didn't cancel it, woke up today with a notification of R518 being deducted and when calling they say they don't do reverse and nothing shows I cancelled.... Last month it didn't deduct now this month it's deducting **** insurance where can I get my money
Helpful (0)
Replies (6)0
Replies (6)
Old Mutual's replyOfficial
04 Sept 2026, 10:38Good day Nokukhanya M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Sept 2026, 10:38
Official
Good day Nokukhanya M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
NM
Nokukhanya M's updateReviewer Update
04 Sept 2026, 11:07You deducted my grocery money, what should I do now, you ****mers ai
NM
Nokukhanya M's update04 Sept 2026, 11:07
Reviewer Update
You deducted my grocery money, what should I do now, you ****mers ai
Old Mutual's replyOfficial
04 Sept 2026, 11:22We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Sept 2026, 11:22
Official
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
NM
Nokukhanya M's updateReviewer Update
15 Sept 2026, 13:16Been waiting for your update since the 4th, showing how much **** you are
NM
Nokukhanya M's update15 Sept 2026, 13:16
Reviewer Update
Been waiting for your update since the 4th, showing how much **** you are
Old Mutual's replyOfficial
15 Sept 2026, 14:15Good day Nokukhanya
We note your comment. Feedback will be provided to you via email.
Regards,
Old Mutual Complaints Management
We note your comment. Feedback will be provided to you via email.
Regards,
Old Mutual Complaints Management
Old Mutual's reply15 Sept 2026, 14:15
Official
Good day Nokukhanya
We note your comment. Feedback will be provided to you via email.
Regards,
Old Mutual Complaints Management
We note your comment. Feedback will be provided to you via email.
Regards,
Old Mutual Complaints Management
NM
Nokukhanya M's updateReviewer Update
17 Sept 2026, 11:02******** you have been saying that a lot but no feedback given
NM
Nokukhanya M's update17 Sept 2026, 11:02
Reviewer Update
******** you have been saying that a lot but no feedback given