Insurance CON
For everyone that is reading this. Please take note: When last have you reviewed you policies with Old Mutual? I renewed my life insurance policy 11 years ago and they inflated it cos they found something in my blood results. What blow me away was that I got a call from my doctor tell me the results of my old mutual blood test. the old mutual consultant called my doctor to give him feedback WITHOUT my consent. I would like to see the policy wording that allows him to do this. Hello, I'm still alive and healthy. I may be wrong but they might be the only Insurance company the will require bloods and 10 forms to fill in. Other insurance companies will cover you within 30 min. I'm wondering if my wife will ever see any money from my old mutual policy when I die. If you need to review your policy and if they want new blood test? yes you guessed right, you will have to pay for it. Anyway, after I complained , I guy by the name of Brent called me giving me the low down on policy wording. Nevertheless, I sent through my last blood test results over 1 week ago for them to review and reduce my premiums etc. Yes, you guessed right again. NO FEEDBACK. I wonder if they are looking for other policy wording to throw at me giving reason why the policy premium cannot be reduced. Brent also mentioned that there premiums are aligned with the industry etc, Then why am I paying less for more cover at another company?
Dear John
We acknowledge receipt of your review.
We will be in contact to resolved this matter.
Regards
ColeenAanhuizen
Complaints Management
Best regards,
Dear John
We acknowledge receipt of your review.
We will be in contact to resolved this matter.
Regards
ColeenAanhuizen
Complaints Management
Best regards,
