INSUFFICIENT COMPENSATION FOR ***** AND UNREASONABLE DELAY IN FINALIZING A CASE.

On the 2nd of June 2020 I lodged a ***** case with old mutual. I identified an unknown and ********** product on my salary advice and I opened a case immediately. Without my knowledge the policy has been running since late last year and yesterday I was compensated a premium of only one month. I humbly request full compensation of all the premiums that were consistently withdrawn **********ly from my salary without my consent and knowledge. Unlike other FSPs it is irrational for old mutual to open up policies without confirming the authenticity of the product and obtaining tangible consent from the policy holder since it is no secret that people forge signatures. This was not happening for the first time. Last year I had to cancel another ********** policy with old mutual which was opened by the same administrator of the same FSP. May I be compensated accordingly without further unreasonable delay as this matter already took forever to be finalized.