RM
Richmond M
1 reviews | Active since Mar 2021
19 May 2022, 10:18
Insane and long wait time
I've literally been on the waiting list 30 minutes, very poor service delivery. You literally need 100 minutes just to speak to a caller agent
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
19 May 2022, 10:19Dear Richmond
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply19 May 2022, 10:19
Official
Dear Richmond
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,